COME BUILD YOUR FUTURE WITH PRESIDIO!
We know technology is the key to success in a connected world. The innovative solutions we provide our clients can unlock possibilities that transform their business. While technology permits that connection, technology without imagination and ingenuity cannot be effective. At Presidio, we know that it’s our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading IT solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
Purpose of the role:
A vacancy has arisen in Arkphire Ireland for a Network Engineer. We are looking for high-performing Network Engineers who will join the network team to primarily work on the support desk.
You will be required to take responsibility for providing high-quality technical support for the solutions/products installed in our customers but also be available to assist with newexisting projects, client healthchecks and documentation as required.
Our Engineers deliver effective technical customer support to our growing customer base, delivering solutions to both technical and non-technical end users while also supporting a wide range of networking technologies.
We are very interested in individuals who have a proven track record of finding creative solutions to unique problems, and who will thrive in challenging situations.
Applicants should have the following:
The suitable candidate will have at least 2 years’ experience as a network secuirty engineer
Experience in Cisco security along with any other firewall vendors experience would be a distinct advantage
Minimum of Cisco CCNP Certified Enterprise or Security or equivalent
Minimum of PCNSA – PCNSE preferable
Experience in Juniper would be beneficial
Client-facing experience
English written and verbal skills; excellent phone manner
Firm grasp of how routing protocols and switching in Cisco products work
It is a requirement of the position that certifications and specialisations achieved are kept current during your employment
Experience in web security and email security would be an advantage
Responsibilities include:
Resolving customer issues or escalating to L3 engineer as required
Providing support to our clients on Cisco, Palo Alto & Juniper firewalls
Supporting Cisco security products
Experience of any of the following products would be advantageous; ISE, Anyconnect, Amp, Umbrella & Stealthwatch, WSA, ESA & Duo
To work closely with the Professional Services team
You may be expected to become part of the on-call
Due to the nature of the work, the successful candidate will be required to work out of hours at times
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ABOUT PRESIDIO
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DE&I change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
Presidio is a leading global IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions enable our almost 7,000 middle market, enterprise, and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.
We serve as an extension of our clients’ IT teams, providing deep expertise and letting them focus on their core business. Within Presidio’s 40+ US offices and offices in Ireland, London, Singapore, and India, we support 2,800+ professionals, including 1,600 technical engineers. Presidio is a trusted advisor to our clients on a national level while also bringing our global scale and expertise to bear.
For more information visit: www.presidio.com
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