Responsibilities:
Field engineers will work with Banking Clients to provide hardware technical and break fix support on Laptops, Desktops and Printers (desirable), but mainly on hardware break fix ensuring all contractual SLA’s are met and delivering in a timely manner.
To install, maintain and repair IT products such as PCs, Workstations, Printers, laptops and associated devices. Work may also involve upgrading existing systems and the completion of routine maintenance activities. All tasks should be completed in line with company technical and quality standards and procedures and to provide a high degree of customer satisfaction.
Accountabilities:
Undertake fault diagnosis, ensure basic troubleshooting and effective Break fix of Laptops, PCs and Printers
Escalate calls within given time guidelines.
Knowledge of operating systems, hardware and commonly used software and standard applications.
Install and test desktop products.
Perform backups and restores as well as data transfer on PCs, laptops
Carry out upgrades and conversions including replacement of component parts of laptops e.g. keyboards, monitors, disks, motherboard, etc.
Knowledge and Experience:
Relevant technical qualification and min 2 relevant years of work experience in Desktop support and having a strong oral and written communication Skills.
Candidate should have 2-wheeler and a Laptop.
Job Type: Full-time
Pay: ₹8,000.00 – ₹12,000.00 per month
Day range:
Shift:
Ability to commute/relocate:
Education:
Experience:
Expected Start Date: 16/02/2023
This vacancy is not for freshers. CyberNX is looking for Sales team members for Cyber Security, Cloud IT Services sales....
Apply For This JobObjectives of this role: Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions...
Apply For This JobAssociate IT Software Engineer (Frontend) You will:Co-own, maintain and evolve infrastructure automation platforms and solutions together with esteemed colleagues. Be...
Apply For This JobJob Description Job Role Description: 1. Customer Support for telecom, retail and banking, insurance segment. 2. Maintain the reports accurate....
Apply For This JobWhat we want to accomplish and why we need you Haptik is one of the world’s largest Conversational AI companies,...
Apply For This JobAbout this opportunity We are now looking for highly motivated Java Developer with background in telecom application development. Our solutions...
Apply For This Job