QAD Looking for Identity and Access Management Adminstrator at Mumbai, Maharashtra, India Full Time

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.

Job Description

QAD is looking for a Identity and Access Management Adminstrator. As part of the Identity and Access Management team, the position is responsible for establishing and maintaining user (QAD Service Delivery and customers) identities and access rights to interact with QAD systems/environments within the Cloud data. The position ensures that all access requests are completed in a timely manner. This position will manage requests through tickets and will participate in improvements to access control policies and procedures.

Role And Key Deliverables

• Perform Access Control
• Grant or deny access to customers and internal QAD teams based on user roles and privileges Manage user accounts and permissions in the IAM systems
• Maintain user accounts in Active Directory and local NIS
• Perform password changes and user access changes per request
• Perform user access reviews
• Work with other teams to resolve access management issues and problems reported via support ticket Enforce company policies and procedures related to identity and access management
• Documentation
• Document IAM processes and procedures
• Continuous Learning
• Proactive develops skill and knowledge in IAM
• Stays attuned to new technologies and requirements in IAM

Qualifications

• Education/Certification: Bachelor in Engineering, Computer Science, IT, IS
• Experience:
• At least 2 years of experience in IAM or a related field
• Knowledge of Active Directory and Linux around access management
• Shell scripting and Powershell scripting will be an added advantage
• Other knowledge or skills: :
• Analytical and Problem Solving ability
• Customer service skills and proven ability to perform in fast-paced environment
• Excellent communication skills and ability to handle sensitive matters with tact and diplomacy
• Proficient is using spreadsheets and word such as Microsoft Excel, Word, Google docs and Google spreadsheets Able to work independently and as a part of a team
• Capable of exercising judgment and discretion while utilizing company policies and practices to determine appropriate actions

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.