Qualitest Looking for Desktop Support Engineer at India Full Time

oExpectations:
We are looking to hire a skilled desktop support engineer to assist our employees with computer hardware and software issues. You will be required to work from office and assist with hardware installations, software installationupgrades, systems integrations, and basic IT-related issues.

To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.

Bachelor’s degree in computer science or information technology.

Proven work experience as a desktop support engineer or support technician.

Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

Knowledge of popular operating systems, software applications, and remote connection systems.

Ability to solve complex hardware and software issues.

Ability to travel and work after hours when necessary.

Excellent interpersonal skills.

Good written and verbal communication skills.

Requirements

oJob Descriptions:
Responding to client support requests.

Contacting clients to find out the nature of the problem.

Traveling to the client’s location or connecting via a remote link.

Troubleshooting hardware and software issues.

Installing and maintaining hardware and computer peripherals.

Installing and upgrading operating systems and computer software.

Troubleshooting networking and connection issues.

Advising on software or hardware upgrades.

Providing basic training in computer operation and management.

Benefits

Why QualiTest?

Have continuous access to and work with Senior Testing Specialists and Practice Experts

Be a part of a leading testing company, globally recognized as a Visionary by Gartner Magic Quadrant

Work with cutting edge technology in a company built by testers for testers, this is what we do!

As a global company, we offer unique placement opportunities around the world

Our QualiTesters are the reason for our success, we constantly encourage career development and promote from within

Intrigued to find more about us?

Visit our website at www.qualitestgroup.com

Check out our Career page: http://qa-jobs.qualitestgroup.com/