Desktop Support Engineer L2
Job Location: Bangalore/Mumbai (ON Site)
JD:
* Troubleshooting experience needed along with knowledge on the Operating System
* Should perform user account creation, deletion, and configuration.
* Provision of the over-the-telephone calls logging, 1st Line Support.
* Basic troubleshooting experience needed along with knowledge on the Operating System.
* Configuring and Troubleshooting of MS OUTLOOK.
* To solve the technical problems remotely.
* Knowledge of Software and OS Installation.
* Troubleshooting the Hardware and Software problems.
* Logging Tickets on priority basis of critical Issues using TICKETING TOOL.
* Should have experience in troubleshooting the Desktop, Laptops, & Peripherals
* Ability to meet deadlines and work well under pressure.
* Proficient in English/Hindi communication skills.
* Should be open to work in 24*7 environments.
* CCTV Surveillance hands on experience.
* Basic Networking Knowledge.
* OEM and Vendor Management.
Job Types: Full-time, Regular / Permanent
Salary: From ₹28,000.00 per month
Schedule:
Education:
Experience:
Language:
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+91 8072231031
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