Questrade Financial Group Looking for at Bihar Full Time

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Hybrid and flexible work arrangements
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Salesforce Solution Architect. Could It Be You?

Join us as the Solution Architect, Salesforce Engineering at Questrade, and be part of our mission to become a Salesforce reference company in the industry. This role will help shape the future of our Salesforce capabilities while making Questrade a leader in the industry. In this role, you will play a crucial part in developing, implementing, and supporting both standard and custom Salesforce solutions. Your work will enhance customer experience and drive the success of Questrade Financial Group (QFG) and our customer journeys.

What’s it like working as a Salesforce Solution Architect at Questrade?

As the Solution Architect, Salesforce Engineering, you are a leader who brings a wealth of experience in delivering significant business value through the design of quality architectures. You will be reporting to the Director, Servicing Systems Engineering and be responsible for designing and implementing effective solutions using the Salesforce platform. Acting as a bridge between Salesforce engineering teams, software engineering teams, and business teams, such as product management, marketing, sales, service, production support and vendor partners, you will drive collaboration and ensure seamless integration.

In this role, you will have a major impact on the overall enterprise architecture strategies. You will establish analysis, standards, guidelines, patterns, definitions, and best practices that ensure the delivery of solutions that meet essential quality criteria. The ideal candidate should have extensive knowledge of Salesforce architecture, integration, and customization, along with excellent problem-solving and communication skills.

Need more details? Keep reading…

• Guide a team in designing and building applications on the Salesforce platform, using products such as Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud, and Einstein Analytics.
• Design and architect Salesforce solutions that align with business needs and industry best practices.
• Work closely with enterprise architects and other solution architects to design integrations with external APIs, microservices, ETLs, message buses, etc., and be able to identify the best integration patterns for the project.
• Lead and participate in the development and customization of Salesforce applications, including configuration, custom coding, and integration with external systems.
• Gather technical requirements and provide high-level design and estimates on enterprise initiatives where Salesforce is a value stream.
• Work with business stakeholders, product owners, and team members to develop applications on the Salesforce platform.
• Collaborate with business stakeholders to understand their requirements and translate them into scalable and efficient Salesforce solutions.
• Stay up-to-date with the latest Salesforce features and capabilities, and provide recommendations for leveraging them to enhance business processes.
• Develop and maintain technical design documentation, including system architecture diagrams, data models, and process flows.
• Plan and manage the evaluation of software processes. Identify, propose, initiate, and lead software and process improvement based on new business ideas and concepts.
• Participate in the development of long-range plans and goals.
• Develop standards, strategies, and procedures to improve the software development lifecycle process, and ensure the team adheres to these standards.
• Provide coaching and mentoring to others in the company related to their area of expertise
• Create a culture of communication and collaboration within the team.
• Drive to keep projects on track.
• Keep senior leaders well-informed during the project life cycle.
• Perform data hygiene and align to best practices by performing routine maintenance.
• Understanding of Generative AI and how it can be leveraged for contact centers

So are YOU our next Salesforce Solution Architect? You are if you…

• 3+ years of experience working as a Solution/Software Architect
• 8+ years of software development experience.
• Familiar with the majority of the Salesforce products with expertise in Service Cloud, Experience Cloud, Call center technologies
• Proven experience architecting solutions for Salesforce.
• Knowledge of event-driven architectures and exposure to streaming and message broker platforms: RabbitMQ, Kafka, Google Pub/Sub, or similar.
• Knowledge of enterprise integration patterns and the key points to decide on adoption in a solution; bonus: experience with Google Cloud
• Demonstrates interest in new technologies and new architectural patterns, such as occasionally joining appropriate meetups/workshops, reading quality articles, etc.
• Experience using Agile, Scrum, and iterative development practices.
• Designed APIs using either Swagger/OAS or RAML.
• Experienced in full software development life cycle including, but not limited to, requirement gathering, analyze current state, design future state solution, development work breakdown, quality assurance, testing, change management, production support and incident management.

SALESFORCE PRODUCT RELATED

• Salesforce certification (various)

ATTRIBUTES

• Ability to work on a flexible time schedule outside of normal working hours. Able to start early or stay late, as required.
• Having a growth mindset with an eagerness to learn new systems, processes, and technologies.
• Proven strong communication skills: active listening, verbal and written (documentation)
• Decisive personality: someone who doesn’t accept “analysis paralysis”. Strongly focused on the outcome.
• Have excellent interpersonal, verbal, and written skills and the ability to interact with all levels of stakeholders.

Additional kudos if you…

• Certification in agile methodologies (i.e., CSPO, CSM, etc.)
• Banking / financial industry experience in North America.
• Contact center integration experience
• Digital financial services experience preferred

Sounds like you? Click below to apply! #LI-CP1

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.