Qween Network LLP Looking for IT Manager (Mumbai) at Mumbai, Maharashtra, India Full Time

Salary- Upto10 LPA

Location: Mumbai

Key Responsibilities

• The IT Manager is responsible for the successful IT operations of the local office.
• The role requires strong communication skills and the ability to work locally but also as part of a global team.
• Key functional areas of responsibility at the local level include: Managing the IT Help Desk, Desktop Support (Mac and PC), Managing a team of Support Engineers, Infrastructure support (basic systems administration and network administration), Application Support, Audiovisual support, Global and local project support, Disaster Recovery and BCP (Business Continuity Planning), Client and business unit support as needed, PBX Support and Management, Equipment Inventory Management, Fulfill reporting re
• Manages local IT functions, including IT procurement, vendor management, IT services, and related business service provision
• Work within the larger community and IT team on a local, regional, and global level
• Project manages local projects and either leads or takes part in global projects as required
• Supports client needs including ensuring compliance of IT operations to client contracts
• Directly oversees and provides leadership and professional development to the local IT department
• Annually establishes and manages the local IT budget by global IT policies
• Works with department heads to understand each department’s technological needs
• Stays current with the latest technology/new media trends

Role Proficiencies

• A 4-year degree is required (preferably in Computer Science, Information Systems, or Business)
• 8 years of IT experience in a small to medium-sized organization with increasing responsibilities, including budget management preferably in an ad agency or other creative environment
• 4 years of project management experience on both small and large-scale development projects
• Thorough understanding of IT technologies and methodologies, including but not limited to Windows Server, VMWare, Active Directory, JUNOS, TCP/IP, Networking, Linux, Mac OS, MS Office, and Google Workspace. Working knowledge of hardware including servers and networking equipment. Additional expertise in advertising-specific applications such as Avid, Adobe Creative Suite, Adobe Premiere, and other related software is a plus.
• Ability to work under pressure in a fast-paced creative environment with excellent customer service skills
• Ability to interact with internal (and external clients as needed) at a variety of levels and across functions
• A proven track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations
• Exceptional written and verbal communication skills with the ability to communicate with all levels of employees
• Highly organized with a keen sense of attention to detail follow-through through skills
• Ability to prioritize a large number of tasks and self manage
• After-hours work required