randstad india
permanent
specialism
information technology
reference number
JPC – 68723
job details
Basic Qualifications:
BS degree in Computer Science or equivalent practical experience.
3-6 years of professional Experience. A VDI Specialist provides operational and end user support for the VDI environment and participates in the development and implementation of operational procedures and standards.
Defines the Windows desktop images standards, deployment methods and use of supporting tools and technologies: Infrastructure – storage, networking, servers, load balancing, etc.; Anti-virus and Profile management.
User experience monitoring, Single sign on, Performance troubleshooting, Endpoint management (thin clients, mobile devices, PCs, etc.).
Application deployment and virtualization.
Meets key performance indicators for infrastructure, user experience, applications, storage, servers, and network components related to VDI, escalating outcomes appropriately.
Identifies issues proactively using required tools.
Works on automating system procedures and processes to evolve the technology in the organization.
Works in ticketing system to solve escalated issues.
Contributes to knowledge base for troubleshooting and maintaining the environment.
Provides documentation, processes and technical training to service desk and administrator level team members.
Contributes to on call escalation support 24×7 per team schedule.
Performs scheduled night/weekend work as required due to environmental constraints.
…
Basic Qualifications:
BS degree in Computer Science or equivalent practical experience.
3-6 years of professional Experience. A VDI Specialist provides operational and end user support for the VDI environment and participates in the development and implementation of operational procedures and standards.
Defines the Windows desktop images standards, deployment methods and use of supporting tools and technologies: Infrastructure – storage, networking, servers, load balancing, etc.; Anti-virus and Profile management.
User experience monitoring, Single sign on, Performance troubleshooting, Endpoint management (thin clients, mobile devices, PCs, etc.).
Application deployment and virtualization.
Meets key performance indicators for infrastructure, user experience, applications, storage, servers, and network components related to VDI, escalating outcomes appropriately.
Identifies issues proactively using required tools.
Works on automating system procedures and processes to evolve the technology in the organization.
Works in ticketing system to solve escalated issues.
Contributes to knowledge base for troubleshooting and maintaining the environment.
Provides documentation, processes and technical training to service desk and administrator level team members.
Contributes to on call escalation support 24×7 per team schedule.
Performs scheduled night/weekend work as required due to environmental constraints.
experience
6
skills
vdi
qualifications
Any
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