RARR Technologies Looking for Tech Support at Delhi, Delhi Full Time

Job Details – Tech support

Job ID :
SRC Job 53

Job Title :
Tech support

Job Type :
Permanent

Job Location :
Delhi, Jaipur

Total Experience :
1 – 5 Years

Skills :
Linux, Tech Support, Azure Cloud, Sql

Posted – 11/05/2023

Job Description :
Provide technical support to clients via email, phone, and chat.

• Troubleshoot and resolve technical issues related to our products and services
• Maintain and improve our technical infrastructure, including Azure cloud platform, MySQL

database, and Linux servers

• Set up and configure development environments using NetBeans IDE, SourceTree, and

Heidi SQL

• Collaborate with developers to identify and resolve technical issues.
• Use Jira to track and manage customer support issues.
• Implement Azure Policy to ensure compliance with security and regulatory requirements.
• Manage Office365 Mail Exchange Policy to ensure proper email communication across

the organization.

Key Skills:

• Strong experience with Azure cloud platform, including deployment and management of

virtual machines, storage accounts, and networking.

• Proficient in MySQL database administration, performance tuning, and backup and

recovery

• Excellent understanding of Linux operating system, including command-line interface, file

systems, and package management

• Familiarity with NetBeans IDE, SourceTree, and Heidi SQL
• Ability to troubleshoot technical issues using log files, monitoring tools, and other

diagnostic tools.

• Experience with Jira or other issue tracking systems
• Familiarity with Azure Policy and Office365 Mail Exchange Policy
• Strong communication skills and ability to work well in a team environment.

Education and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 2-3 years of experience in technical support, systems administration, or similar role
• Certifications in Azure, MySQL, or Linux are a plus.

If you are a highly motivated Tech Support Engineer with a strong background in Azure, MySQL,

2

Linux, NetBeans setup, SourceTree, Heidi SQL, Jira, Azure Policy, and Office365 Mail Exchange

Policy, we encourage you to apply for this exciting opportunity.

Reference Companies / Sectors:
 Product Companies in IT

 Cloud / SaaS companies

 Banking / Fintech

 AI Industry

 Ecommerce