Raunak Group Looking for Manager IT at Thane, Maharashtra, India Full Time

About us: Established in 1980, Raunak Group has been catering to the housing needs of Mumbai, Pune, Kalyan and Thane. We have developed various township projects over the years. Our passion for creating elegant homes and our commitment to excellence has allowed us to bring a lifetime of happiness to our valued customers, and we enjoy tremendous respect and goodwill among our consumers and peers alike.

In our present and future endeavours, we aim to exceed expectations by providing superior quality in construction and service, while creating spacious and luxurious homes with modern facilities at affordable prices.

Roles & Responsibilities

• Minimum 10 years of experience into hardware, software & ERP transformation functionality, Incumbent at least 6 years from real estate or construction and engineering industry
• Service Desk Support Service (Logging, tracking and managing calls, User/Email Administration)
• Hands on experience about transformation of any system or software updation.
• Expert & excellent knowledge in application support (Windows OS, Office 365, PDF, ZIP, Go to meeting, Internet, Cisco WebEx, Microsoft Teams, Cloud AV, Azure Cloud services)
• Wired & Wireless Network Support Service (Troubleshooting and maintaining uptime)
• Assets Support Service (Maintaining Inventory of used and spare Assets / Licenses)
• Anti-virus Support Service (Managing Regular updates/ Reports)
• Print Support Service (troubleshooting and maintaining uptime)
• Firewall Support Service (Security Policy maintenance, change management)
• EPABX System Support Service (Coordination vendor, maintaining uptime)
• Server & Storage Support Service (Health check-up, regular backup, uptime)
• Audio / Video Support Service (Facilitation, troubleshooting)
• ISP Support Service (Monitoring, Coordination vendor, maintaining uptime)
• Vendor Management Service (Coordinating with different vendors)
• MIS Reports (Daily/ Weekly / Monthly Reports)
• Online Support to HO & all sites, Branch office, Thane Gym pertaining to IT related activities

Requirement

Skills: software as a service,hardware engineer,erp transformation