Job summary:
The Red Hat Sales team is looking for a Specialist Solutions Architect to join us in Mumbai, India. In this role, you will support the Asia Pacific (APAC) Telco Sales team and provide presales technical support to customers. You will work with key customers on site or remotely to build a relationship of trust and confidence between Red Hat and the customer’s engineering, development, and operations teams. To be successful, you’ll need to gain an understanding of the customer’s business needs and align those needs with the capabilities of our solutions. You will also play a crucial role in bringing together internal cross-functional teams to satisfy our most challenging customers. You’ll serve as the customer’s advocate with these teams to architect the best solution and ensure that it is implemented and supported in an innovative and reliable way. Primary job responsibilities:
Deliver successful Red Hat technology workshops for small to medium teams of technical and non-technical backgrounds that shape and influence customer use cases and architecture design decisions
Scope evaluations and guide customers through successful proofs of concept and pilot deployments of Red Hat products in service provider network and IT environments
Design, create, and deliver content that enables the broader Red Hat organization to sell, service, and support Red Hat telco solutions at scale
Work closely with internal product teams, Product Engineering, Professional Services, Support, and Sales to ensure a world-class customer experience with Red Hat’s products
Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk
Demonstrate expertise and vision in the Telco communities by producing world-class whitepapers, webinars, etc., and speaking at industry leading conferences
Required skills:
5+ years of IT industry experience, working with telecommunications, carrier and service provider customers
Understanding of service provider networks, operations support system (OSS) and business support system (BSS), network functions virtualization (NFV), and cloud-native Network Function (CNF), and how hybrid cloud architectures and edge will transform traditional deployments
Solid Linux system administration skills at the level Red Hat Certified System Administrator (RHCSA) or higher; formal certification is not required
Bachelor’s degree in computer science, computer engineering, or equivalent experience
Solid background in consultative customer engagement with a major professional services organization or within the services division of a major software company
Record of working in a strategic advisory role to senior IT and business executives
Outstanding verbal and written communications skills, including extensive experience presenting to C-level executives at large firms
Solutions-sales mentality in an environment with multiple products and services
Ability to work seamlessly with distributed, cross-functional teams to achieve success on behalf of customers
Excellent balance of strategic and tactical skills with a high level of intellectual agility and capacity for original thought
Willingness to travel up to 50% in line with Red Hat’s COVID-19 guidelines
Business-level communication and presentation skills in English
About Red Hat:
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Job Detail
Job Id
JD2121341
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Mumbai, Maharashtra, India
Education
Not mentioned
Experience
Year
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