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Software Developer
RedSky Technologies Looking for IT Help Desk Support at Chennai, Tamil Nadu Full Time
Responsibilities
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Good experience in SQL
- Telugu language mandatory
Job Type: Full-time
Salary: ₹17,000.00 – ₹26,000.19 per month
Schedule:
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
Speak with the employer
+91 8767956420
