Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, Business Unit – Technical Services Group | Desktop Engineer
Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department.
Skill & Experience
Master’s or bachelor’s degree in BCA, BE / B. Tech, Any Graduate.
4+ years of IT Support or relevant experience.
2+ Years of experience in one or more of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI).
2+ years or experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP.
2+ years of experience in PC repair, troubleshooting, deployment, and liquidation.
1+ years IT experience with Office 365 support, client, server, and network service delivery.
Experience in Inventory and asset management.
Proven skills in remote troubleshooting, deployment, and desktop support.
Knowledge in MDM – Android & IOS devices is a plus.
Experience in Patch & AV management, Drive Encryption – Bit locker & MacAfee, File Server access management,
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