Informatica Looking for Associate Director of Information Technology at Bengaluru, Karnataka, India Full Time

Job Number: 36396
Position Title: Associate Director, Information Technology
External Description
Build Your Career at Informatica
We’re looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world’s most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.
Associate Director – IT
We’re looking for a Associate Director to join our team in Bangalore
You will report to our Senior Director
We are seeking a dynamic and experienced IT Team Leader to join our Information Technology department. The Associate IT Director will be responsible for leading a team of IT professionals, ensuring the efficient operation of IT systems, and providing technical expertise and guidance to support the organization’s technology goals. This role requires strong leadership skills, technical proficiency, and the ability to drive projects to successful completion.
Essential Duties & Responsibilities

• Team Leadership:
• Lead and manage a team of IT professionals, providing guidance, mentoring, and support to ensure the team’s success.
• Set clear performance objectives, conduct regular performance evaluations, and identify opportunities for skills development.
• Foster a collaborative and high-performance team culture.
• Assists management with hiring processes and new team member training.
• Working closely with Global Functions under matrix organization.
• Technical Oversight:
• Oversee the operation and maintenance of IT systems, networks, Server infrastructure & Cloud.
• Provide technical guidance and expertise to team members in solving complex IT issues.
• Stay current with emerging technologies and industry best practices.
• Helping the team be updated with the latest technologies by following trainings.
• Project Management:
• Lead and participate in IT projects, from planning and scoping to execution and post-implementation support.
• Ensure projects are completed on time, within budget, and meet defined objectives.
• Collaborate with stakeholders to gather project requirements and provide regular status updates.
• Service Delivery:
• Strong knowledge and experience in running Managed Service Providers Delivery function.
• Manage and prioritize user support requests, ensuring timely resolution and excellent customer service.
• Establish and maintain service level agreements (SLAs) for IT support and service delivery.
• Identify opportunities to improve service quality and efficiency.
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
• IT Security and Compliance:
• Enforce IT security policies and practices to protect the organization’s data and systems.
• Lead and drive Infrastructure Compliance i.e. patching, vulnerability management etc
• Budget Management:
• Assist in the preparation and management of the IT budget.
• Monitor expenditures and identify cost-saving opportunities.

Knowledge, Skills Education/Experience

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• Proven experience (15+ years) in leading and managing IT teams including, IT Infrastructure Operations, NOC, End User Computing, Service Desk, Automation, and IT Security
• Strong technical knowledge across a range of IT areas, including hardware, software, networks & security.
• Project management experience, with a demonstrated ability to lead and execute IT projects.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Experience with cloud computing platforms (e.g., AWS, Azure).
• Experience in Managed Service Providers Delivery from SOW to SLA management
• Vendor Management

Perks & Benefits
Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
Flexible time-off policy and hybrid working practices
Tuition reimbursement program to support your and personal growth
Equity opportunities and an employee stock purchase program (ESPP)
Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
We’re guided by our DATA values and passionate about building and delivering solutions that accelerate data innovations. We do that by creating an inclusive culture that celebrates and supports diversity. So, if your experience aligns but doesn’t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.
Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data and AI come to life.
City: Bangalore
State: Karnataka
Seniority Level: Director
Alternative Location(s) :
Community / Marketing Title: Associate Director – IT
Remote LinkedIn Hashtag
Company Profile
EEO Employer Verbiage:
At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.
Travel Requirement: Limited