Renovision Automation Services Private Limited Hiring For Desktop Support Engineer and hardware and network engineer at Ahmedabad Full Time

Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues
Creating OS images to reduce the OS deployment time
Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop Hardware
Escalation handling & Knowledge of DHCP and DNS .. function of DORA process..
Desktop /Laptop Inventory management
Coordinating with Asset tracker for maintenance of Asset Management
Ability to quickly analyze & diagnose technical problems
Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members
Problem determination and resolution within SLA’s
Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
Ability to acquire; new skills & keep them updated
Work with Local & Global Teams
Proactive and clear communication skills
Quality and Process Knowledge
Should be good in client communication skills