ROLES & RESPONSIBILITIES:
· Provide L1 support for Desktop, LAN Network and Connectivity Problems.
· Computer Network and management (LAN & WAN)
· Troubleshooting in the Local Area Network.
· Troubleshooting in OS – Repair, upgrade and Installation.
· Remote support and management.
· Checking of configuration for proper functioning of equipment ( Laptop & Desktop)
· Maintain network equipment (Routers, Switches, ADSL Modems, MPLS connectivity).
· Maintaining Daily checklist for server room & network connection /Meeting rooms.
· Stakeholder Management.
· Effectively listening to others, expressing ideas both orally and in writing and providing relevant and timely information to management, co workers, subordinates and customers
· End user support & Vendor Management
· License & Patch Management (Antivirus / restricting to install the Pirated software/ Windows Patch management)
· Should have a good understanding of network fundamentals (DHCP, DNS, VPN, VLANs, TCP/IP, HTTP, etc.).
· basic knowledge the Routers ,Switches, MAC Laptops
· Asset management, Preparing the Monthly Report
· Basic experience on VOIP phones
· Knowledge on Linux
· Basic knowledge on Active Directory
· Ensuring security and efficiency of IT infrastructure
· handing the onboarding & offboarding process
· Handling service desk calls via Tickets, Calls, Chats & emails
P.S : Verbal & Written communication in Hindi & English is a must to have, Any other languages known would be an added advantage.
Job Type: Full-time
Salary: ₹22,000.00 – ₹26,000.00 per month
Benefits:
Schedule:
Experience:
Speak with the employer
+91 7042332001
NxtWave is one of India’s fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly...
Apply For This JobJob Description: Designation: Technical Support Engineer Experience: 0-5 years Responsibilities: Research and identify solutions to software and hardware issues....
Apply For This Job1. Client Engagement activities talking to decision-makers.2. Understanding customers’ diverse, specific business needs and applying product knowledge to meet those...
Apply For This JobCompliance Corporate IT Support Pune, India About the role The Idox Corporate IT Support Team supports the business by designing,...
Apply For This JobJob Description: Associate Solution Architect – Mendix Together we make the difference Siemens Mobility is an independent managed company of...
Apply For This JobJob Description: As an IT Recruiter you will play a key role in the recruiting of various positions in the...
Apply For This Job