Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today’s smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G.
https://ribboncommunications.com/
Job description
Qualification
technical support role will be preferred.
Domain Knowledge
solving skills.
test with Customer.
Roles and Responsibility
This role is a largely customer-facing technical support (Onsite / Remote) working towards deadlines and with fast turnaround-
times.
This role demands you to work in shifts and sometimes in flexible timings as per customer requirements.
You may have to travel abroad ( upto 6 months duration) to customer premises as resident Engineer / on site
implementation of ECI products .
support process.
follow up till the closure of the case.
customer.
Main Interfaces in/outside ECI:
Please Note:
‘All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.’
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