Rigel Networks Looking for Linux and Windows Technical Support Specialist at Mumbai, Maharashtra Full Time

External Description

Roles & Responsibility

• Monitor the Backup, Off-site, Recover Task, and Appliance Critical Services failure Events

• Troubleshoot and fix the reported failure event and Escalate as and when needed

• Provide Tier-1 support to partner on requested queries and tasks through Incident (reactive support)

• Chat Support (NOC IM for Incident Management) and Partner calling based on system classification & partner’s business requirements.

External Skills And Expertise

Required Skills

• Good hands-on Experience in diagnostics & troubleshooting of Windows Operating system

• Good hands-on Experience in diagnostics & troubleshooting of Linux Operating system

• Good understanding of Windows boot-up process

• Good understanding of Linux boot-up process

• Good understanding of backup concepts

Basic knowledge of Backup and restore

Education: Any / computer science Graduate.

Any other Skills: –

Basic knowledge of windows shadow copy feature

Linux Shell

Good communication skill

Any Linux Certification would be added advantage

Candidate must have 1-year experience and be ready to work in 365*24*7 support

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹35,000.00 per month

Benefits:

Schedule:

• Day shift
• Evening shift
• Flexible shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

Ability to commute/relocate:

• Mumbai, Mumbai Suburban – 400093, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Linux: 2 years (Preferred)
• Windows Remote Desktop: 2 years (Preferred)

Speak with the employer
+91 7225072989