2. Proactively utilize network monitoring tools to isolate events before service degradation occurs
3. Coordinating with users to ensure timely and satisfactory resolution for any trouble tickets;
4. Troubleshooting layers 1, 2 and 3 of the OSI Model
5. Apply security patches as required
6. Creating technical documentation, network diagrams, inventory control documentation, and security documentation
7. Investigate, isolate, and resolve perimeter infrastructure and network errors autonomously or with the support of other IT staff and/vendors with minimal down time
8. Implement and maintain network security policy, standards, and procedures
9. Preparation various reports – Incident, Capacity & other on weekly/ monthly basis.
10. Driving continuous quality improvement for own and related areas
Technical Skills-
a. Deep understanding of Networking knowledge and troubleshooting
b. Product knowledge of Firewall (CheckPoint, Cisco, Pal alto), Web Firewalls, Load Balancer, DDOS, SSL, Routing Protocols, Dual Factor Authentication, VPN technologies, Web Filtering, Malware, NIPS, APT etc.
Job Information
Job Opening ID
SA-5783-JOB
Work Experience
1-4 Years
Industry
IT Services
City
Mumbai
State/Province
Maharashtra
Country
India
Zip/Postal Code
400001
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