Planning and delivery of customer support services including installation, consultation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer reported incidents; planning and analysis of work processes; researching and reporting trends and patterns of problems; developing training materials and performing information system training sessions; developing and maintaining problem tracking databases; installing, troubleshooting, and maintaining hardware and software; performing backup and recovery operations; consulting with users to identify needs and requirements; conducting feasibility studies and trade-off analyses; preparing business cases; ensuring the rigorous application of information security/information assurance policies, principles, and practices.
0+ years related experience
Or an equivalent combination of education and experience
Typical Work Duties
Job Type: Full-time
Salary: ₹15,000.00 – ₹20,000.00 per month
Benefits:
Day range:
Shift:
Application Deadline: 10/05/2023
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