JOB RESPONSIBILITIES:
Serve as the point of contact and Coordinate the establishment of the project management environment, including reporting tools and weekly/monthly reports;
Responsible for managing all project & support resources and for establishing an effective communication plan with the project team and the client.
Provide day to day direction to the project & support team and regular project status to the client.
Review project tasks, schedules, and resources and make changes or additions, as appropriate;
Establish documentation and procedural standards for deliverable Materials;
Track Service Incidents and Service Requests for analysis and reporting;
Conduct regular status meetings with the Client;
QUALIFICATIONS:
Experience with Project & service delivery for support environments;
Extensive experience in managing projects involving onsite-offshore model.
Demonstrated strong leadership skills working with project teams and clients;
Strong client relationship management;
Strong skills in oral and written communication and ability to work independently and within teams;
Ability to work closely with process owners and other key stakeholders to communicate the progress of projects;
Please apply via email. Send your resume to hr@[email protected]
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