Sampark Search (I) Hiring For Technical Support Engineer at Hyderabad / SecunderabadTelangana Full Time

Position- Senior Engineer Technical Support

Job Location- Hyderabad

Additional Certification Required (If Any)- Linux Certification

Years of Experience – 5-10 Yrs

CTC- upto 15 LPA

Job Description
Must have good knowledge of Zimbra mailing .
Knowledge of Zimbra, QMail, Postfix Messaging and Linux Operating system in a must.
Implementing, maintaining, monitoring & Supporting Zimbra Setup’s.
Responsible for Infrastructure sizing of customer requirements.
Providing support and resolution of their hosted shared messaging or hosted dedicated messaging servers.
Demonstrates conflict resolution, negotiation, and de escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
Responsible for customer interaction for support and resolution of their hosted shared messaging or hosted dedicated messaging servers
Maintaining the KPI performance of the shared hosting platform
Networking knowledge will be considered as added advantage
Should have Server level hardware implementation and management skill set
Must have sound knowledge Linux operating system.

Skills-
Knowledge of core internet protocols e.g. SMTP, DNS,FTP, HTTP, HTTPS
Knowledge of Apache, Zimbra, Qmail, MySQL, Postfix
Should be ready to work in 24×7 environment. (in shift)
Linux (Redhat, Centos) administration

If interested kindly revert me with your updated CV on-

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