Mandate:
Knowledge of Windows, Intune Company Portal, AD, Access Management, Exchange (O365), SharePoint, Cisco, Teams, PowerShell etc
Identify and implement corrective actions.
Managing day to day workload, prioritizing when necessary.
Agility for quick learning & working in a team
Willing to work in rotational shift.
Excellent communication skills along with accuracy/attention to detail
Computer-Based Customer Support Tools
Should have exposure on Customer Service Management and Customer Support Function
Flexibility & Adaptability
ITIL (Information Technology Infrastructure Library)
Problem Solving
Service Request Management Process
Technical Troubleshooting
Qualifications: At least a Bachelor’s/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
We offer:
Online trading is evolving at a rapid pace. That’s why innovation and development are crucial parts of our culture. We have close to 850 IT employees across the globe who are constantly improving our award-winning trading platform.
At Saxo technology and the business are integrated into the same teams, ensuring end-to-end ownership. We organize ourselves based on what we want to do for our clients rather than on subject matter expertise, to make sure we make a positive impact on our clients.
We encourage new ideas and promote individual ownership of projects and tasks. In that way, every challenge and every achievement in your career belongs to you.
We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo, it is not about entitlement; it is about impact – no matter where you sit in the organisation. A good idea is always taken seriously and you can truly make a difference.
When you work here, you become a Saxonian. Obviously you will get an attractive compensation package. But we also invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and a supportive team environment. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!
How to apply:
Click the Apply button to create an account and upload your resume (and a short motivation). We look forward to getting to know you better!
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