Job description
Design IT infrastructure, help in its procurement, implement, monitor, analyze, support IT infrastructure for services delivery viz. IT networks, servers, security and other systems. To communicate effectively with Secure support desk and other stakes. Help in defining and maintaining the IT design
Key Skills
Timely preparation and submission of technnical purposal, response and reports
Ensure on time implementation of IT environment as per agreed Design and controls
Effective collaboration and assistance to “the internal team” in resolving priority incidents and provide excellent customer satisfaction
Support “Internal team” in system monitoring and SLA complaince
Effective collaboration and assistance to the internal team in resolving priority incidents
Information security compliance
Enable team member skill to take them to next technical level support
Process adherence
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