You would require to support the employees for any kind of queries, problems or issues related to ERP / CRM Software usage.
You have to make sure that an appropriate configuration and setup is there in the ERP software so that it can be utilized to the optimum level.
You have to train and guide ERP users regarding data conversion as and when required.
You have to thoroughly understand ERP/CRM Security Sub-System also and assign appropriate access to the users at different levels throughout the organization.
You would thoroughly understand the business practices and procedures in order to design develop and maintain automated work flow processes.
You would require developing and producing report from ERP/CRM Data as and when required by the company.
You would require training new employees regarding the ERP/CRM Software if their job role demands so.
You would have to deal with the software vendors if required for.
You will be supporting Accounts Department and assist the HOD as and when required.
IT Operating system and other IT related issue attending.
LAN connection and networking related issue.
Leased line and BB connection issue to payment tracking.
Cloud 4C server maintenance and administration work.
Back up our database/finding new scope on cloud /Finding new scope on other ERP platform.
Email creation, Migration and other activity. /Office 365 administration.
ERP module modification, addition.
Client entry, Vendor entry, new product entry day to day basis.
Attending all ERP related issue including installation on laptop & desktop.
ERP training /CRM Training/CRM Module addition/CRM Maintenance and administration.
Accounts ledger creation, Sale bill PDF generation, Correcting suspense, Credit Note/Debit note generation.
Have to do Stock inventory work.
New customer entry, Creation of customer assets and contract for banking as well as automation.
User related issue on CRM attending day to day basis.
Online support for other centre.
Administration of antivirus and other security for users as well as for the company.
Blocking users, Email as and when needed.
Job Type: Full-time
Salary: ₹15,000.00 – ₹20,000.00 per month
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