servicenow Hiring For Product Marketing Manager, IT Service Management (ITSM) at India Full Time

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we’re proud to be one of FORTUNE 100 Best Companies to Work For and World’s Most Admired Companies.

Learn more on and about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

• Work on marketing plan and activities for products within the competitive arena
• Work with our teams on strategy to support advanced analysis, value propositions, and supporting collateral that describe the unique benefits of ServiceNow
• Coordinate product launches including messaging and positioning, internal communications, and field/event marketing
• Determine performance measurements and develop automated dashboards that connect data from all data sources
• Partner with product teams to administer and analyze the results of A/B and multivariate tests
• Implement the research and data strategy for the life cycle of a product. Your findings and insights will help designers, product managers, engineers and executives provide the next generation products that help our customers to gain value and success with ServiceNow

Qualifications

To be successful in this role you have:

• 8+ years of relevant experience
• Natural empathy for, and understanding of, needs of customers across multiple types of organizations
• The ability to create ideas for how our products can make our customers and partners more successful
• Creative messaging skills based on value and benefits
• Passion about our products and the possibilities of shaping the future of how people work
• Experience with qualitative methods of user experience research including focus groups
• The ability to summarize requirements into research needs

FD21

For positions in the Bay Area, we offer a base pay of $129,500 – $226,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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