Overview of Role-
We are looking for a Senior Network Engineer L2 to develop and maintain functional and secure networks. You will be part of a NOC Team that is responsible for Network Support, maintenances, highly available network architectures that meet business objectives and SLAs.
Key Responsibilities-
● Configure and install Instaroute network devices and services (e.g., routers, switches, firewalls,
load balancers, VPN, IPSec,QoS, Load balancing)
● Perform network maintenance and system upgrades including service packs, patches, hot
fixes and security configurations
● Liaise with vendors for last-mile media restoration and other IT personnel for problem
resolution
● Monitor performance and ensure system availability and reliability
● Monitor system Network resource utilization, trending, and capacity planning
● Provide Level-2 support and troubleshooting to resolve issues
● Work within established configuration and change management policies to ensure awareness,
approval and success of changes made to the network infrastructure
● Select and implement security tools, policies, and procedures in conjunction with the
company’s security team
● Works helpdesk ticketing system to ensure SLAs and business objectives
● Knowledge of routing protocols like OSPF, BGP, Security & wireless in the enterprise environment.
● Good troubleshooting skills and identifying/locating the area of the problem.
● Detailed knowledge of the OSI model and switching technologies (STP, VLAN, IPSLA,HSRP,
VRRP etc.)
● Routing and switching technologies and corresponding protocols
● Demonstrates a specialist understanding of a network security concept, experience on firewall
is an added advantage.
● Knowledge of Network Monitoring Tools is an added advantage.
● Experience in DHCP and IP address Management.
● Basic knowledge on SDWAN will be an added advantage
Requirements –
Technical Skills:
● Hands-on experience & deep knowledge of Internet, VPN Configuration.
● Hands on experience on Instaroute, Fortigate, Cybroam, Microtik, Ubiquiti & Cisco will be
preferred. (Experience on any device will work)
● Should have hands on experience on ticketing tools like Zoho Desk & Service Now. (Any Ticketing tool exp. can be considered)
● Good troubleshooting skills and identifying/locating the area of the problem.
● Detailed knowledge of the OSI model and switching technologies (STP, VLAN)
● Routing and switching technologies and corresponding protocols
● Demonstrates a specialist understanding of a network security concept, experience on firewall
added advantages.
● Knowledge of Network Monitoring Tools added advantages.
● Experience in DHCP and IP address Management.
● Basic knowledge on SDWAN will be an added advantage.
Behavioural Skills:
● Technical educational background – Graduation
● Proven working experience as a network engineer.
● Excellent client-facing and internal communication Skills
● Excellent written and verbal communication skills
● Solid organizational skills including attention to detail and multi-tasking skills
● Qualifications: Graduates/ Postgraduates from IT background preferred
● Experience: 3+ Years
● Certification: CCNA/CCNP, Fortinet NSE is preferred.
Selection Process –
Shift Timings – 24/7 rotational shifts
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