IT Operations Engineer within the sub-surface modelling technology space is end-to-end responsible for the operations of the landscapes and the delivery of the day-to-day E2E application services according to the agreed Service Levels and/or Operate Level Agreements. They are the day-to-day service integrator (end-to-end) to ensure applications landscapes remain compliant.
What’s your role
The P&T SOM PetroSigns team makes sure that application landscapes remain stable, reliable, up-to-date and perform as required by the Reservoir Engineering user community globally. They do this by ensuring ITIL processes are embedded throughout and by delivering high quality process and technical solutions where required.
The SMT Operations team makes sure that application landscapes remain stable, reliable, updated and perform as required by the Reservoir Engineering user community globally. They do this by ensuring ITIL processes are embedded throughout and by delivering high quality process and technical solutions where required. Team activities include daily operational and technical landscape support including:
Incident, problem and situation management
Performance analysis and remediation
End-to-end monitoring of the application landscapes
Deployment of applications using the continuous delivery approach
Technical Project Lead activities for a variety of fast-moving projects
Process Improvement and implementation.
What we need from you
5 to 7 years of experience of corporate IT experience
Minimum Education or Certification: 4-year Degree related to IT
Proven IT Infrastructure skills covering Windows Server and/or Linux administration. Additionally: SQL Server database administration and fine tuning, experience with middleware administration and configuration (Web applications on IIS, Tomcat, Active Directory, Kerberos KDC, DNS) and experience with Python scripting (optional PowerShell)
As part of Digital transformation journey involving Sub-surface modeling technology applications to move to Cloud, Cloud SRE skills like AWS, Azure, VDI would be preferable.
Should be capable of handling complex projects autonomously that require stakeholder management and influential skills.
Strong collaboration and engagement skills using both spoken and written English. Customer focused with pro-active attitude. Able to work with various specialized multinational support teams and suppliers to bring complex requests or problems to timely resolution. Requires strong willingness to learn, improve and share knowledge.
In-depth analytical and troubleshooting skills on a variety of platforms with the ability to clearly identify various components of the services and reported issues.
Can contribute and drive Intelligent Operations initiatives directing supporting Operational excellence.
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