ShubhChintaQ HRS Looking for Technical Support Executive (Male) at Lucknow, Uttar Pradesh Full Time

Technical Support Executive (Male)

Work Experience : min 1 year of Customer Technical Support

Qualification : BCA, MCA or B.Tech.-CS

Job Profile :

1. Identifying hardware and software solutions.

2. Troubleshooting technical issues.

3. Diagnosing and repairing faults.

4. Resolving network issues.

5. Installing and configuring hardware and software.

6. Speaking to customers to quickly get to the root of their problem.

7. Providing timely and accurate customer feedback.

8. Talking customers through a series of actions to resolve a problem.

9. Following up with clients to ensure the problem is resolved.

10. Replacing or repairing the necessary parts.

11. Supporting the roll-out of new applications.

12. Providing support in the form of procedural documentation.

13. Managing multiple cases at one time.

14. Testing and evaluating new technologies.

15. Conducting electrical safety checks on equipment.

Key Skills :

1. Certification in Microsoft, Linux, or Cisco is advantageous.

2. Prior experience in tech support, desktop support, or a similar role.

3. Proficiency in Windows/Linux/Mac OS.

4. Experience with remote desktop applications and help desk software.

5. Attention to detail and good problem-solving skills.

6. Excellent interpersonal skills.

7. Good written and verbal communication.

Job Location : Alambagh, Lucknow

Salary: Rs 12,000 – 18,000/- (negotiable)

Contact: – Ranjeet K. Rawat (+91) 9838088855, 9838088855

Job Types: Regular / Permanent, Full-time

Salary: ₹12,000.00 – ₹18,000.00 per month

Benefits:

Shift:

Education:

Experience:

• Customer Technical support: 1 year (Required)
• Desktop support: 1 year (Required)

Language:

Speak with the employer
+91 9838088855
Application Deadline: 22/12/2022