The mission of “Automation Excellence” unit in IT Digital Foundation (IT DF) has two dimensions, and we put people in the center of both these dimensions – (1) Delivering a modern and “Touchless” IT service experience for our end users so they can focus on creating business value (2) Enabling our IT colleagues to direct their skill and attention to high-value and rewarding work instead of mundane operations.
To work towards this mission, we are seeking a skilled and enthusiastic Solutions Architect who will help drive and develop IT automation and service integration solutions in line with business and IT strategy as well as automation trends in the market.
The IT Automation Solution Architect will work closely with service teams across the IT organization to identify manual process inefficiencies and pain points in their service operations and build effective, scalable solutions to mitigate them. This role requires a broad range of functional and technical knowledge to understand the IT systems, networks, hardware, and software services for which automation solutions are to be developed.
Change the future with us
Serve as internal IT digitalization architect to design and develop solutions that improve the value and effectiveness of IT services and products through automation of repetitive tasks or connecting siloed processes.
Be a data driven professional. Leverage available data to derive automated insights that can be used to build solutions that allow service owners and managers to act proactively. E.g., Building monitoring and alert solutions.
Structure and run workshops with all relevant IT operations stakeholders to identify opportunities for improvements, automation, or integration.
Identify latest technology and tools that will be best suitable for the needed solution and consult with internal and external experts as needed to design/architect the solution.
Drive selected efforts to design, build and develop rapid Proof-of-Concept (PoC) automation solutions. Quickly prove/disprove concepts and iteratively scale solutions.
For more large-scale implementations you will need to work with internal or external development teams through the lifecycle of the solution development and/or project.
Follow development best practices. Ensure quality and cost effectiveness of solution.
Ensure compliance with security policies, data privacy and governance topics.
Closely collaborate with Service Integration and Management (IT DF SIAM) team to leverage their integration and reporting capabilities as well as support them with their automation initiatives.
Develop and maintain effective relationships with key expert communities within IT like Data Analytics, Low code development, AI, and API & software.
Use modular and re-usable concepts where applicable and overtime help develop an “automation toolbox” for the team to efficiently deliver automation and digitalization solutions in a scalable manner.
We don’t need superheroes, just super minds
Minimum of bachelor’s degree, preferably in Mathematics, Computer Science or similar quantitative field or equivalent practical experience.
Broad technical experience in software development lifecycle including design, implementation, and delivery.
Good understanding of cloud, virtualization, and modern software languages.
Demonstrated experience building solutions with API integrations.
Knowledge and experience with low code / no code tools, including workflow or process automation tools. (e.g., Power Apps, Power Automate, Mendix, Chatbots etc.)
Strong working knowledge in Data Management (on-premises and cloud) and Data analytics/reporting tools. (e.g., Tableau, Power BI, etc.)
Good understanding of Machine learning and AI concepts is preferred. Working experience, a plus.
Familiarity with IT Service Management (ITSM) and/or Service Integration and Management (SIAM)
ServiceNow development or integration experience a plus.
Working experience with agile approaches / methodologies (e.g., SCRUM)
Ability to tackle complex topics using good analytical and decision-making skills and take initiative to come up with creative solutions.
International experience a plus and or willingness to work with colleagues in various time zones.
Effective communication (oral and writing) skills in business fluent English, with ability to work with other internal departments, partners, and vendors.
Good time management and prioritization skills.
Passion for technology and keeps abreast of emerging trends, standards, products, and services in the market.
We’ve got quite a lot to offer. How about you?
We’re Siemens. A collection of over 396,000 minds building the future, one day at a time in over 200 countries. We’re dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.
Organization: Information Technology
Company: Siemens Technology and Services Private Limited
Experience Level: Experienced Professional
Job Type: Full-time
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