Smart Employment Services Hiring For Openings for Freshers Graduates :Hinjewadi (Pune) at Pune Full Time

**Job Title: International Voice Process Representative**

Pune

**Job Type:** Full-time

**Salary:** Up to 45,000 Monthly Inhand

**About Us:**
[Insert Company Description – Highlight any awards, achievements, or unique aspects of your company.]

**Job Description:**
We are seeking dynamic individuals to join our team as International Voice Process Representatives. As a representative, you will be the first point of contact for our international clients, providing exceptional customer service and support. Whether it’s assisting with inquiries, resolving issues, or promoting products/services, you’ll play a vital role in maintaining our high standards of client satisfaction.

**Responsibilities:**
– Handle inbound and outbound calls professionally and courteously.
– Address customer inquiries and resolve issues promptly and accurately.
– Provide information about products/services and assist with sales when necessary.
– Document all interactions and maintain accurate records in the CRM system.
– Collaborate with team members and other departments to ensure customer needs are met effectively.

**Requirements:**
– Excellent verbal and written communication skills in English [Additional language proficiency may be required].
– Strong customer service orientation with a positive attitude.
– Ability to multitask, prioritize, and manage time effectively.
– Basic computer skills and familiarity with CRM software.
– Previous experience in customer service or sales is a plus, but not required [Freshers are encouraged to apply].

**Benefits:**
– Competitive salary with lucrative incentives.
– Opportunities for career growth and development.
– Comprehensive training program.
– Friendly and supportive work environment.
– Health insurance and other benefits.

[Confidential Information] | 9152232304