Job Description
We’re looking for a Site IT Lead to join our local APAC Squad in Gurgoan, India.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.
As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!
Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
As a Site IT Lead you’ll be responsible for managing service delivery of IT services in India by working closely with users and squads.
We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!
What you’ll do
Responsible for the overall technical quality, performance, security, continuity, and availability of the products in scope of the local APAC Squad
Manage IT services delivery with customer satisfaction in mind. Direct, train and support users to get adequate IT services within SLA and defined NPS.
Business engagement on IT Operations to site management together and in alignment, with the IT Business partners.
Proactively share knowledge and experiences with users, guilds, with colleagues from own and other squad with a similar technical and / or functional focus
Participates and lives the Signify LEAN methodology, Agile/Scrum and Signify values.
Your qualifications
8 + years in a IT or business oriented service organization, understanding of business processes with focus on IT delivery.
Bachelor’s or Master’s degree in Engineering or MBA in: Business Engineering, Administration or Business Information Management
Open, curious, and innovative mindset
Foundational level of ITIL, understanding of LEAN and DevOps Methodologies all a plus.
What you’ll get in return…
We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
See #SignifyLife through the eyes of our employees!
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