Skilledin Immigration Services Looking for IT Administrator(Salesforce CRM Maintenance) at Trichur, Kerala Full Time

Job Title: IT Administrator (Salesforce CRM Maintenance)

Job Summary:

We are seeking an experienced IT Administrator to join our team to oversee the maintenance of our Salesforce CRM system. The ideal candidate will have a strong technical background in IT infrastructure and systems administration, as well as experience with Salesforce CRM maintenance. The IT Administrator will be responsible for ensuring that our systems are running smoothly and efficiently, providing technical support to end-users, and coordinating with other departments to ensure that our systems are meeting their needs.

Responsibilities:

– Maintain and administer the Salesforce CRM system, including user management, security, data management, and customization

– Provide technical support to end-users, including troubleshooting issues, managing user accounts, and providing training as needed

– Monitor system performance and identify opportunities for optimization and improvement

– Collaborate with other departments to identify system requirements and implement solutions that meet their needs

– Develop and maintain system documentation, including policies, procedures, and user guides

– Coordinate with third-party vendors to ensure that our systems are up-to-date and running smoothly

– Manage and monitor IT infrastructure, including servers, storage, and networking equipment

– Implement and maintain security protocols to protect our systems from cyber threats

– Stay up-to-date with the latest trends and best practices in IT infrastructure and systems administration

– Manage and monitor backup and disaster recovery processes to ensure business continuity

Requirements:

– Bachelor’s degree in computer science, information technology, or a related field

– 3+ years of experience in IT infrastructure and systems administration

– Experience with Salesforce CRM maintenance, including user management, security, and data management

– Strong technical skills in networking, servers, storage, and security

– Excellent problem-solving and analytical skills

– Strong communication and collaboration skills

– Experience with backup and disaster recovery processes

– Ability to stay up-to-date with the latest trends and best practices in IT infrastructure and systems administration

– Salesforce CRM certification is a plus

If you meet these qualifications and are passionate about providing technical support and maintaining IT systems, we encourage you to apply for this exciting opportunity.

Please share your cv to 9995822276

Job Type: Full-time

Salary: ₹10,000.00 – ₹25,000.00 per month

Schedule:

Speak with the employer
+91 9995822276