SKS Enterpprises Human Resource Planning and Management Looking for Senior Information Technology Manager at Bangalore Urban, Karnataka, India Full Time

Position Name – Senior IT Manager

Location – Bangalore

Experience Range – 10 to 15 years

Mandatory Requirement:

• Excellent knowledge of hardware, software and operating systems

• Experience in ISO 27001 audit Or SOC audit

• Experience in handling compliance

About the client:

Client is a Technology driven organization founded in 2016 ISO 9001 & 27001 certified, delivering the best possible services powered by technology using AI and ML Modules with the team that works closely with their clients to understand their requirements and provide them with customized solutions that deliver value.

Their Services include: Business Process Management: They manage the Data & Voice Processes in the Title/Mortgage Services in the Mortgage Business. Background Verification Services: Screenate is an in-house tool developed by the client for verification / screening services across industries for individuals / corporate. Building Information Modeling: They provide Modeling Services (CAD2BIM, SCAN2BIM, CIVIL3D, MEP, and Rendering) BACS: Business Process Consulting and Automation Services.

Job Roles and Responsibilities:

• Review project plans in order to plan and coordinate project activity
• Participate in strategic planning and program development
• Manage backup, security and user help systems
• Develop and interpret organizational goals, policies, and procedures
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements and to resolve problems
• Stay up-to-date with advances in technology
• Provide users with technical support for computer problems
• People management
• Leave Management
• Performance Management
• Appraisal Handling
• One-on-One with the low performers
• Ensuring Team utilization is maximum
• Allocating resources to projects
• Co-ordinate hiring activities and ensure all open positions are closed
• Training and career development for the team
• Grievance Handling
• Addressing any people issues within the team
• Design and develop an annual plan for the department and oversee the implementation and execution of the same and make necessary changes and corrections if required
• Manage change and the implementation of new programs and undertake process improvement initiatives
• Minimize schedule and technical risk by foreseeing and addressing obstacles proactively and aggressively
• Create and maintain financial budget for the team and manage P&L
• Interact with clients for all process related queries and communication
• Responsible for ensuring adherence of the productivity, quality and timelines standards defined by the Service Level Agreements (SLAs) for the team
• Maintain the MOMs (Memorandum of the Meetings) for client meetings and communicate the same to management and clients
• Manage day-to-day operations and organize team meetings for various updates

Qualification and Experience:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• Minimum of 10 years of experience as Senior IT Manager in managing projects and utilizing resources effectively and efficiently.

Other Details:

• Work from Office – Monday to Friday