Role Summary
This role is part of our IT Enterprise Engineering team which provides technical leadership for our collaboration, identity, compute, storage, and end user compute environments. The team is global based across the USA, UK, and India. We have an ambitious program to transform our landscape over the next few years, focused on bringing in the latest technologies and innovations. The successful candidate will be at the center of several exciting initiatives with many opportunities to contribute and open doors for even bigger next steps.
As a Senior Engineer you will be responsible for managing and maintaining all aspects of our IT storage infrastructure whilst providing strategic direction to projects aimed at transforming our IT organization. This will include working with the following technologies: NetApp including FAS and Cloud ONTAP, CommVault backup, Windows Server, Linux, VMWare virtualization, Nutanix and AWS. We are very much technology agnostic and by investing in our engineers are able to adopt new technologies as the business requires.
Within this role you will be focused on ensuring smooth operation of these technologies across the business with a desire to see continual improvement. The role holder will be able to support their technical decisions with a detailed explanation as to how the design was arrived at. The role holder will lead high profile IT projects within Sophos and be expected to both support and drive change within the organization.
Our end vision is to provide storage, compute, and backup services that enable efficient and effective use of resource with an ‘always available’ operating model. The focus on driving a robust and secure service is paramount to the success of this role, so tactical activities for compute and backup will be a key success measure, as will clear definition and documentation of infrastructure inter-operability.
This role reports to the IT Manager, Compute and Storage.
What you will do
Act as the IT SME for Netapp Storage.
Awareness and skills with AWS Storage (S3, Storage Gateway…etc) and VMware.
Technical ownership of the global Netapp enterprise storage solution covering ten nodes across 7 countries and more that 1100TB of data.
Technical ownership of the CommVault backup solution.
Completion of critical backup improvement project which includes:
Migration of backup archive to cloud storage provider.
Integration of managed service into existing service management methodologies.
Refresh of Netapp estate.
Deployment of HCI.
Governance and reporting on health of enterprise storage solution.
Governance and reporting on health of backup solution.
Automation of repeatable tasks through PowerShell, Power Automate, or an equivalent technology.
Managing and configuring server backup policies and schedules.
Evaluating alternative approaches to the status quo and reporting to senior leadership.
Responsible for operational excellence and maintaining the uptime and availability of services.
Troubleshoot incidents across all aspects of the IT server infrastructure, including leveraging technical tools to analyze issues.
Support and train peers and junior engineers in your area of expertise.
You will be part of the Oncall rota, which is typically 1 week in 6.
What you will bring
NetApp storage, AFF, FAS, E-series and Cloud ONTAP.
CommVault backup, Governance and administration.
VMWare ESX7.+
Deep technical expertise in at least one of the following technologies:
Must have experience leading projects that delivered large scale infrastructure improvements.
Must have experience in governance for enterprise storage, setting and reporting on policy health.
Must be comfortable delivering training, presentations, and content to large audiences.
Must be a team player and have passion for technology.
Understanding of how TCP/IP functions and how some of the core services such as DNS and DHCP work and their practical uses.
Must have an understanding of core networking technologies such as OSI.
Experience providing technical input into multiple projects.
Ability to produce high quality technical documentation including:
#LI-Hybrid
What’s Great About Sophos?
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].
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