Role Responsibilities
RESPONSIBILITIES
Should have 7+ years of IT experience
Should have strong Java, J2EE and SQL skills. Knowledge of web services is a must
Should have hands-on knowledge of the Pearl script, Linux
Should have strong analytical and problem-solving skills
Exposure to monitoring tools like ITRS and Control-M
Should be well versed with ITIL processes
Track for the closure of the problem tickets
Remedy Monitoring – Assign tickets to the team and track for closure within the specified SLA.
Exercise appropriate judgment on escalation items and engage the relevant internal stakeholders (Projects/PSS/Business Users) to resolve within technology domain.
Excellent Communication skills
Plans and tracks implementations
Review Changes being implemented in production
Weekly Status Reporting to the senior management on the incidents raised and changes being implemented in production
Weekly call with group stakeholders
Fortnightly / Monthly connect with country stakeholders
ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS*
Technical Competency Name: Proficiency Levels
Java, J2EE, Unix, SQL, Shell Scripting
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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