The contractor will provide the following Deliverables under this Work Order:
The resource arranged will fulfill the criteria as below:
Good Communication Skill.
Good working ethnic and adhere to in house rules of Client office.
One (1) year or more experience in IT Support.
General Knowledge in backup, server and networking.
Able to work in a team manner with Nike Internal IT.
Able to build rapport with users.
Able to engage escalation to 3rd party vendor/Contractor.
Able to engage escalation to Nike Regional IT Management