Synchrony Financial Looking for AVP – Sys Admin & Solution Architect (L10) at Hyderabad, Telangana Full Time

Job Description:
Role Summary:
As AVP – Sys Admin & Solution Architect, you will have the opportunity to design and implement solutions for Procurement, Sourcing and Contracts module of Synchrony’s Coupa system as per Synchrony’s Source to Pay organization requirements. In this role you will have the responsibility to work closely with stakeholders to understand the requirement and implement the solutions. You will also collaborate with IT teams and Coupa teams for ticketing processes and fixing any issues.

Essential Responsibilities:
Understand Source to Pay business process and the sub processes of Procurement, Sourcing and Contracts

Collaborate with PMO team to understand and configure Procurement, Sourcing and CLMA modules of Coupa system as per Synchrony’s Source to Pay organization requirements

Design simplified and effective Coupa solutions for complex business requirements

Hands on experience in configurations such as Approval Chains, Content Groups, Invoice Tolerances, Release configurations etc. for Coupa Sourcing, Procurement, Invoice and CLMA modules

Develop and maintain configuration timelines and documentation

Review release notes for Coupa releases and propose process efficiencies in the system

Collaborate with IT teams which support Coupa integrations and be responsible to submit IT change tickets for new Coupa configuration releases

Maintain and drive Post Production Kanban board on JIRA for Procurement, CLMA and Sourcing modules

Lead the process to sanity check and test E2E the new configurations along with defect tracking matrix for documentation and resolution of defects

Collaborate with Coupa support team and IT Run Support team for resolution of any product issues/defects

Active on Coupa Community to request new enhancements and to track the progress of new features

Responsible to coordinate with S2P Helpdesk team in resolving Coupa issues

Assist in projects as required to support Source to Pay organization initiatives

Lead & mentor team members on process execution and technical skills

Qualifications/Requirements:
Graduate or Post-Graduate in any discipline with 5+ years of overall work experience in IT industry, or in lieu of a degree 7+ years of overall work experience in IT industry

Minimum 5+ years of business knowledge in Procurement, Contracts (CLMA), Sourcing

Good understanding of Coupa Architecture and Coupa integrations

Experience in data analysis and problem-solving capabilities utilizing process expertise

Flexible to work in US Shift timings

For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.

Inform your Manager or HRM before applying for any role on Workday.

Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)

Must not be any corrective action plan (First Formal/Final Formal, PIP)

Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

Existing Level 8+ employees are eligible to apply

Desired Characteristics:
Business knowledge of Procurement, Contracts, Sourcing and/or Supplier Management

Understanding of Software Development Lifecycle and experience of working in Agile teams

Ability to make decisions based on quantitative analysis and creative thinking

Strong self-starter, balanced with desire to achieve team goals

Ability to handle sensitive issues with uncompromising integrity and confidentiality

Grade/Level: 10

Job Family Group:
Sourcing