Responsibilities:
1. Maintain and optimize local company networks and servers.
2. Be responsible for our partner networking portals which includes AWS , Azure , GCP , DellEMC , VMware , Redhat, SAP, Oracle and Alibaba Clouds including software licences.
3. Oversee data backup and system security operations (e.g. user authorization, firewalls).
4. Manage installations, upgrades and configurations of hardware and software.
5. Assess system performance and recommend improvements.
6. Resolve issues escalated by technicians and engineers.
7. Ensure data is handled, transferred or processed according to legal and company guidelines.
8. Provide support and guidance to stakeholders via help desk.
9. Control costs and budgets regarding IT systems.
10. Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses.
11. Develop IT policies and practices.
Requirements and Skills:
1. Proven experience as IT Operations Manager.
2. Experience with system installation, configuration and analysis and partner and client portals.
3. Thorough knowledge of networks and cloud computing.
4. Knowledge of data protection operations and legislation (e.g. GDPR).
5. Leadership and organizational skills Ability to manage multiple projects outstanding communication skills.
6. Problem-solving aptitude BSc/BA in Computer Science, IT or relevant field.
Job Type: Full-time
Pay: ₹420,000.00 – ₹450,000.00 per year
Schedule:
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