Synopsys Inc Looking for Mgr I, Info Technology – 40926BR at Bengaluru, Karnataka, India Full Time

:

Network operations Manager – will support L1 and L2 network global operations and maintain network infrastructure and provide a reliable and effective infrastructure for Synopsys. Evaluate, improve and implement new processes as well as Technologies to increase reliability, productivity and user experience.

Key Responsibilities

• Network NOC (L1/L2) Manager
• ITSM Network Queue Management (L1/L2/L3)
• ITSM -Weekly/Monthly reports
• Lead Network Vulnerability Patch Management
• Maintain design/OS/Config Standards
• Maintain/establish network/security standards, governance and compliance
• Manage India vendor relations
• support DC L1/L2 support
• Support general expansion and upgrades -IN/APAC
• Support M&A and facilities projects- IN/APAC
• NOC -L1/L2 staff/training
• Establish KPI measurements and reporting
• Support 24/7 on-call rotation

Educational And Preferred Experience

• Bachelors of Engineering/Science fields with 5 years of experience in IT infrastructure/management role, master’s degree in a related field, or 10 years of IT management/engineering experience
• Strong understanding of the ITIL framework with in-depth knowledge and experience incident management, problem management, change management, knowledge management and other disciplines related to service delivery
• Experience with several of the following technical areas: Network switches/routers/firewalls (Cisco preferred), Ansible.
• Create and maintain documentation of network processes, procedures and create SOP for task which are repeated.
• Identify and solve problems related to overall infrastructure performance, efficiency, and availability in a timely manner
• Contribute in Network support ticketing and provide timely resolution for end user issues
• Adhere to change control policy requirements
• Thorough knowledge of ITSM best practices and supporting systems.
• Management/supervisory experience
• Excellent logical troubleshooting skills
• Ability to communicate effectively with direct reports, senior management, and other departments
• Excellent verbal, listening, and written communication skills
• Ability to work in and maintain a highly functional team environment

Preferred qualifications

• Industry certifications relevant to the role (CCNP/CCNA,ITIL/ITSM related certifications)
• Experience with ITOps/AIOps and the automation of systems
• Familiar with Cisco ACI and Nexus Data Center switching
• Knowledge of TCP/IP, routing protocols (BGP, OSPF) and network fundamentals.
• Experience with configuring and troubleshooting Cisco router and switches
• Ability to analyze network packet captures
• Ability to work after hours to support projects and maintenance activities.
• Ability to create accurate network diagrams and documentation for design and planning.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

At Synopsys,/we’re/at the heart of the innovations that change the way we work and play./Self-driving cars./Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything. And/we’re/powering it all with the world’s most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you./ Inclusion and Diversity are important to us./ Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability