Talent Mind Consultancy Looking for IT Associate at Kochi, Kerala Full Time

• Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk.

• Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.

• Support and administer third-party applications.

• Ensure network security and connectivity.

• Set up user accounts, permissions and passwords.

• Resolve problems reported by end user.

• Define network policies and procedures.

• Specify system requirements and design solutions.

• Update network applications as required.

• Install and integrate new server hardware and applications.

• Keep an eye out for needed updates.

• Maintain daily back up in HDD of all location.

• Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.

Monitor EPBAX.

• Conduct technology training for new users.

• Provide support to the all departments.

Conduct briefings and demonstrations for users to enhance system productivity.

Job Type: Regular / Permanent

Salary: ₹18,000.00 – ₹25,000.00 per month

Schedule:

Experience:

• total work: 2 years (Preferred)