Tata Communications Limited Hiring For Assistant Manager – Network Engineer – Routing & Switching (OSPF, BGP) at India Full Time

Job Family Descriptor

Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning. Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks. Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves. Identify and lead implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management. Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team. Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement. Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement. Ensures that all installation functions are performed in a timely fashion to meet specifications.

Broad outline of the Role

Handle the allocation of orders among teams. Provide guidelines for processing of orders. Handle major escalations. Conduct meetings with service assurance to discuss provisioning issues. Participate in meetings with other cross-functional teams (including engineering, product, configuration teams, field operations) around new solutions and requirements. Conduct weekly review meetings with back end teams. Participate in all team meetings. Provide inputs around automation opportunities. May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Provisioning and Configuration Management. Operational role, responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area. Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures. May Provide first level of supervisory management to a work team that includes professional roles. May also supervise technical and administrative staff. Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. Work-group/team focus. Education: BE (MBA) Diploma – BE Equivalent Experience: 4-8 years

Purpose – Broad objective of the role

• Team handling.
• Good with data analytics for governance.
• Flexible with shifts and working hours
• SPOC responsibilities for managing and controlling the work-flow.
• Create and schedule service impact/threatened report from tool in ticketing and scheduling systems
• Understand customer provided network solution and analyse
• Generate router/switch configuration scripts based on provided network solution
• Co-ordinate with partners to turn up network ports on devices
• Upgrade transmission from 1G to 10 G/ Fibre to copper etc
• Remotely support field tech to swap/upgrade router or switch in field
• Migrating traffic from GRE to VRF
• Perform IOS upgrades on Cisco NCS and ASR series routers in network solution
• Support field technician remotely to commission new router as per MOPs
• Perform remote decommissioning of router/switches (logical decommissioning)

Operating Network – Key External

Operating Network – Key Internal

Size and Scope of Role – Financial

Size and Scope of Role – No. of direct reports

Size and Scope of Role – Total team

Size and Scope of Role – Other parameters

Minimum qualification & experience

• 7 years + of experience in Routing & Switching / Core IP Network Domain in service Provider environment.
• Should have very good understanding primarily on Cisco Switches & Routers and possess good understanding of Cisco ASR/XR and NCS series routers and its applications.
• Good understanding of GRE, MPLS VPNs and QoS is must
• Understanding of migration of circuits at routing and services level is a must
• Hands on experience on services migrations on using command line interface on Cisco routers from GRE to MPLS will be added advantage.
• Understanding of migration procedures and experience of circuit migration n at IP level will be added advantage.
• Good understanding of Planned event procedures, PE ticket generation will be added advantage.
• Must have ability to work in provided outage window on production network is must
• Must have very good working experience in Configuration / Provisioning / Build of complex IP networks for in Telecom Provider environment with hands on experience in Cisco
• Automating network configuration tasks using Python, scripting will be an asset

Other knowledge/skills

• IP MPLS, VRF
• Fiber backhauls connectivity for IP/MPLS networks (Dark Fiber)
• Sound Communication skills and presentation skills

Key Responsibilities

Technical Competencies

Knowledge / Skills

Communication Skills