Tata Communications Limited Hiring For Sr. Customer Service Executive – Voice / IP Network Engineer at India ,  Full Time

Technical Competencies

Experience in Provisioning in Access Network.
Ability to design, apply and remove configurations for layer 3, layer 2 and data & voice services and offerings
Ability to validate the request, analyze the impact and plan for implementation of data & voice products and services
Ability to audit the services in NMS and in database and plan for migrations.
Ability to understand and optimize the process for an agile delivery.
Ability to liaise with stakeholders, operations center, and the planners with on-going projects to clear the dependencies.
Managing escalations within the team and communications to stakeholders
Available for rotational shift (24×7) change request implementation.
Required Skills:
Provisioning workflow, Self-driven, time management, multi-tasking, effective communication, Time Flexible.
Mandatory Knowledge and experience:

Must have experience with Carrier Ethernet, IP Management, voice switching and protocols.
Must have experience in layer 3 VPN, layer 2 products configuration and design.
Must have knowledge in VLAN encapsulation, switching protocols.
Must have experience in Routing and Switching with firm hold on protocols and technologies such as MPLS, L2/L2 VPN, BGP, OSPF, Static Routing, IPV4/IPv6, Throughput Testing etc. Enterprise voice (SIP PRI) provisioning.
Exposure to DWDM and familiarity in OSS and NMS. Be able to understand the task workflow and interpretation of drawings/schematics
Must have experience of IP Access Products such as Huawei ATN 910B/910C, CISCO NCS540.
Must have experience of Access Aggregators such Cisco ASR, Juniper and Huawei.
Familiarity on OSS Helix, Crammer, Clarify, Net cracker. Be able to understand the task workflow and interpretation of drawings/schematics

Certifications: CCNA/CCNP
Desired Skills:
Experience in Juniper routers, Cisco ASR routers, Nokia Routers and SDH equipment
Knowledge on DWDM and OTN systems preferred
Experience in few Legacy Voice devices is an advantage