Job Family Descriptor
Planning & Designing of Transmission Network for Access and Core Network for IP & Ethernet based products i.e. leased private circuits, Ethernet, IP VPN circuits (MSP Platform) over MPLS network
Ensures that all validation and circuit build completed a timely fashion to meet agreed SLA’s.
Provisioning of different telecom products such as IPVPN QoS, Ethernet Wire Line, and NPLC using NGN tools such as Cramer and Clarify
Co-ordinating with the Project managers and Other teams to handle complex issues
Should keep good quality of work, maintain data integrity in database and trackers
Quick response to customer queries and Actively participating and taking the ownership of customer network issues.
Drive system & process improvement projects to ensure timely & cost-effective way
Broad outline of the Role
Telecom Network Architecture
DSL/SDH/DWDM,OTN, Ethernet over SDH(EoSDH) Technology and Platform knowledge
Ethernet & IP knowledge (desirable)
Basic understanding of telecom standards & protocols
Proficient with Microsoft Office Suite & Effective Communication Skills – Written & Verbal
Coordination skills and taking the right approach logically
Exposure to International client facing functions
Should be flexible with Shift timings
Must have technical / professional qualifications:
Bachelor of Engineering in Telecom or other allied subjects
Language: English (Proficient)
Relevant domain certifications and Cramer Inventory knowledge would be an advantage
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