Job Family Descriptor
Interact with customers of IT to understand customer requirements, Align IT Tools/ Applications and Support Systems for domains- (Portals, Enterprise, Fulfillment and Delivery, Billing), define and help adopt organization wide guidelines in these domains Develop and execute an architecture roadmap to support the customer requirements through specific details such as gap analysis, enhancements, buy vs. build decisions etc. Based upon business needs, best practices, market trends, drive the requirements analysis and system engineering study with key IT customers (Product, Order Management, Provisioning, Billing, SA teams) and BE team to scope business needs and requirements Share inputs to perform requirements rationalization and feature validation Provide inputs on development of User Business Requirements along with the user. Guide the selection of vendors for implementation in case of new projects/major change requirements. Create the HLD definition (solutions approach). Discuss HLD with Delivery and review with users Share inputs to finalize solution approach. Work on preparing the techno-commercial content of the Statement of Work for strategic projects with Supply Chain team. Develop End-to-End Scenarios (E2E) for User Acceptance Testing (UAT) Guide the solution delivery for strategic projects such as migration through entire SDLC cycle from UBR completion to deployment – (development of high level, low level, detailed design, manage the development process, unit testing, system testing, integration testing, UAT, documentation, training, data model documents etc.) Guide the delivery team on user documentation and drive training and knowledge transfer. Support customer organization through change impacts. Participate in New Product Initiation activity to identify and merge tools capabilities into product releases.
Broad outline of the Role
Leads a team of IT professionals to drive alignment of the IT Application Architecture for domains and development and execution of the application architecture roadmap Interact with customers to understand business scenarios to identify opportunities for IT Liaise with Senior Management to seek necessary approvals and share periodic updates with Business. Tactical role which provides a marked contribution to defining the direction of new solutions, processes, standards or operational plans based upon business strategy, with a significant mid term impact on business unit overall results. Impact of decisions made is mid to long term in nature. May have involvement in regional projects, Education :Telecom or Software Engineer Experience :10-12 years. Knowledge of technologies in the telecommunications is preferred
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