The Ayurveda Co.® T.A.C Looking for IT Administrator at Gurugram, Haryana, India Full Time

About Us:

The Ayurveda Co. (T.A.C) is a rapidly growing direct-to-consumer startup specializing in authentic Ayurvedic beauty and wellness products. We aim to bridge the gap between traditional Ayurvedic practices and the dynamic needs of young India – millennials and Gen Z. With an omnichannel presence and an expanding international customer base, we provide effective, natural, and sustainable health solutions worldwide.

Job Description:

We are seeking an experienced IT Administrator to join our dynamic team. The IT Administrator will ensure our digital infrastructure runs smoothly and efficiently, a vital role in our endeavour to reach more customers and streamline our operations. The right candidate will have a robust knowledge of IT infrastructure and a passion for tech solutions.

Key Responsibilities:

• Manage and maintain the company’s technology operations, including network management and implementing new IT systems and policies.
• Ensure data is securely stored, handled, and backed up, following company policy and relevant legislation.
• Work with various teams to enhance and maintain our e-commerce platform, ensuring optimal performance.
• Provide technical support for both hardware and software issues encountered by users.
• Collaborate with the team to build an internal base of IT knowledge and training materials for user self-help.
• Keep abreast of the latest developments in IT solutions and potential impacts on our operations.

Functional Skills:

• Strong understanding of networks, operating systems, databases, and SQL.
• Proficiency in e-commerce platform management.
• Solid problem-solving skills.
• Ability to explain technical information to a non-technical audience.
• Familiarity with current equipment, technologies, and system performance-monitoring tools.

Behavioral Skills:

• Excellent organizational and leadership skills.
• Strong communication and customer service skills.
• High degree of patience, empathy, and service orientation to support end-users in understanding their IT needs.
• Ability to handle pressure, meet deadlines, and manage multiple priorities professionally.
• Keen attention to detail.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 3+ years of experience in IT administration, system/network administration, or a similar role.
• Relevant IT certifications (such as CompTIA A+, Network+, Security+, or MCSE) are a plus.

Cultural Fit:

At T.A.C, we value the fusion of tradition with modernity and sustainability. We are youthful, vibrant, and committed to providing value to our customers. We believe in the transformative power of technology to enhance our reach and operations. If you have a passion for IT solutions and resonate with our brand’s philosophy, we would be delighted to have you onboard.

T.A.C is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.