Key Responsibilities
Client IT Security Support Administration
Maintain, up to date list of Client IT Security Support Requests
Maintain Global FAQ for client responses
Maintain IT Sales Support document library
Client documentation
Public Documents
Evidence stores
Liaise with IT team in gathering required security information around business applications.
Client IT Security Support Response
Respond to Client IT Security Support requests and maintain communication with requestors.
Respond to RFP and Existing client security review questionnaires
Review Client legal documentation relating to Information Security requirements
Attend internal and client facing meetings to discuss and re-enforce TMF’s position around Information Security
Gather evidence to support client audit/assessments
Candidate Profile
The Client IT Security Support Specialist need to possess strong technical and soft skills, as highlighted below:
Graduate with 5 to 7 years of experience
Experience in the area
RFP/Contractual Documentation and client support activities around IT/Technology and Information Security
Basic knowledge and understating of technology, network, database, firewalls, Endpoint security, network security and current tools/technology
Basic knowledge of common cloud services
Ability to understand security policies, procedures and security baselines
Excellent interpersonal skills. Ability to connect with and communicate appropriately across junior to senior-level staff
Excellent written and spoken skills in English. Knowledge of any other foreign language would be an added advantage
General skill requirements
Good organizational skills
Attention to detail
Good understanding of the business
Ability to work with minimum supervision
Ability to work under stress
Sense of responsibility
Make an impact
Our global presence in more than 80 countries allows you to impact how global and diverse clients do business as well as give back to the global communities we operate in
Be part of One TMF
At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.
A world of opportunity
Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
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