At Toll, we do more than just logistics – we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.
Play an important role in our strategic journey at Toll Technology Centre (TTC) in Pune, India.
As a progressive technology hub, we strive to continuously improve how we work. As a progressive technology hub renowned supply chain and logistics leader we are committed to delivering on $420 million in technological investments. Working closely with customers, help us transform our core systems, platforms, automations and interfaces for the better. Enjoy a secure, stable and safe environment, collaborating with teams of specialists in a positive team culture. Take on challenges that will grow your problem-solving skills with plenty of on-the-job learning experiences. Share your ideas with caring leaders who look out for you and your well-being and reward your accountability and responsibility with opportunities for progression.
Job Description
At Toll Technology Centre, Pune in India, we are looking for Senior Application Analyst.
About you:
As the Senior Application Analyst, you will:
Analyse incidents and resolve within SLA framework.
Closely work along with Support Analysts, Support partner to distribute the work in optimal manner to meet customer requirements.
Act as liaison between business application users and WMS Support department regarding incidents, change requests (CR) and service requests, performing root cause analysis of Problem
Management tickets and implement a permanent fix and, conduct technical analysis and create comprehensive technical specifications for CRs
Analyse technical system issues with Moca, Pl/sql, Unix skills, and analyse technical integration issues using WebMethods industry tools
Provide subject matter expertise to technical users and assist in defect resolution within JDA technical architecture, understands how the JDA solutions within area of focus can be configured and delivered to better facilitate customer business processes, ensuring ability to design, execute, and deliver.
About you:
To be successful in this role, you will need:
Total 7+ years of WMS Support experience with hands on experience on JDA Discrete (version 2018 onwards preferred)/JDA Dispatcher, and sound understanding of Warehouse business process and operations (including RF gun operations, Label printing, Serial number, etc.) and WCS systems
Should have been part of minimum two (2) JDA Discrete/JDA dispatcher Support Programs solving different type of P1/P2/P3/P4 incidents (experience with 3rd Party Logistics Providers, multi vertical advantageous E.g. Retail, FMCG, Telecoms preferred).
4+ years of experience creating technical design documents, training documents, test cases and deployment plans for Change Requests/Enhancements
Should have worked on multiple complex Change Requests in WMS Support programs, well conversant with different Service Requests in WMS Support programs, proficient in JDA Discrete/Dispatcher WMS architecture.
Should be aware of data dictionary of JDA Discrete, configuring – Inventory Management, Integration, Clustering, Putaway/Allocation rules, RDT/MTF, Locations, SKU configuration, Merge rules, Purging, iReports/Jasper reports and Label design etc
Proficient in writing PL/SQL queries for analysis, good Knowledge in Moca commands, Unix, Shell scripting, OS commands, directory structure, Files, Permissions, File editors etc. good knowledge in Middleware technology (Preferably WebMethods).
Be Connected
With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.
Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.
If this sounds like the opportunity you are looking for, apply now.
To find out more about us visit www.tollgroup.com/careers
You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.
TTC-IND2022
Qualifications
Bachelor of Science degree in Engineering, Computer Science, or a BS/BA in Management Information Systems/Science.
ITIL Certification (advantageous). Experience in ServiceNow or HPSM will be an advantage
TransUnion’s Job Applicant Privacy Notice What We’ll Bring:CISA Qualified – Performing Internal Audit and Advisory for IT Function (Includes Cybersecurity)...
Apply For This JobResponsibility: · Support the wider marketing team with the day to day marketing activity – ensuring campaigns are delivered on...
Apply For This JobMission: Contribute to the IT on site operations in SATE, based on valid guidelines and processes (e.g. integrate new hardware...
Apply For This JobAbout the role: The candidate Must have expert knowledge of project management and advanced technical knowledge. Works on complex assignments...
Apply For This JobThe IT Quality Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary...
Apply For This JobJob Code : MRF/SOFTWARE-6686/2021 Experience :8.00 – 12.00 Yrs Qualification :B.E Mandatory Skills :Architect Job Description :All the below responsibilities...
Apply For This Job