Toll Group Looking for IT Solution Business Analyst at Pune, Maharashtra Full Time

At Toll, we do more than just logistics – we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

Play an important role in our strategic journey at Toll Technology Centre (TTC) in Pune, India.

As a progressive technology hub, we strive to continuously improve how we work. As a progressive technology hub renowned supply chain and logistics leader we are committed to delivering on $420 million in technological investments. Working closely with customers, help us transform our core systems, platforms, automations and interfaces for the better. Enjoy a secure, stable and safe environment, collaborating with teams of specialists in a positive team culture. Take on challenges that will grow your problem-solving skills with plenty of on-the-job learning experiences. Share your ideas with caring leaders who look out for you and your well-being and reward your accountability and responsibility with opportunities for progression.

Job Description

At Toll Technology Centre, Pune in India, we are looking for experience IT Business Analyst to join our team of experts.This role will support the delivery of IT Solutions for the Global Logistics business with the objective of delivering end to end customer solution implementations efficiently and effectively. This includes coordinating and collaborating on solution design, development, and deployment for Global Logistics customers and business units.

Further to the core purpose of the role, the Analyst will be a contributing member to building strong relationships between the operations/customer and IT Teams, and your primary duties and responsibilities will include:

Develop effective stakeholder relationships to ensure collaboration in the project planning and design phases, and throughout the lifecycle. Establish ongoing engagement and information flow to manage expectations. Analyze business requirements and align to strategic objectives to ensure optimum IT solutions against the agreed budget and timeframes.

Evaluate end to end requirements, including business process and solution options and validate with stakeholders. Translate business requirements into a customer specific IT system solution. Document system test cases, customer specific system SOP’s and EDI data field mapping preparation in collaboration with the integration and product team.

Support solution implementation tasks: testing (SIT), key user training, and system process mapping as required by the project. Provide input and develop requirements and identify IT and operational dependencies and assumptions comprehensively.

Identify potential risks, issues, gaps, and dependencies in the development of solutions. Create functional requirement document on how to address them. Work with service delivery team for effective transition of post go-live support activities.

Support Post Implementation Reviews, improvement, standardisation and quality assurance for business analysis artefacts and deliverables.

Help to develop and manage the appropriate tools, processes, and templates, and create a centre of excellence for best practice in IT Business Analysis.

About you:
To be successful in this role, you will need:
Work experience and good knowledge of the supply chain IT industry. 3+ years’ experience working as a business analyst on Solution Delivery Life Cycle (SDLC) projects – specifically in Transportation, Logistics or Supply Chain Management industry. Strong understanding of contract logistics operations and working knowledge of Warehouse/Transport Management Systems.

Extensive knowledge of business analysis activities, highly skilled in elicitation techniques and experienced in requirements gathering. Experience in working in agile environments and multi-disciplinary teams. Understanding of project management lifecycles, disciplines, and procedures.

Experience working across all levels of the organisation and engaging a diverse range of stakeholders including customers. Experience with techniques such as use case analysis, process flow diagramming, process mapping and detailed business requirements.

Understanding of EDI and data integration principles and standards (ANSI X12, EDIFACT etc). Experience in using BY WMS (Discrete) will be an added advantage.

Education and/or professional: Degree qualified in Information Systems or Logistics Management (or equivalent), PMP / PRINCE2 or equivalent certification desirable, Agile Certification desired.

Be Connected

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

If this sounds like the opportunity you are looking for, apply now.

To find out more about us visit www.tollgroup.com/careers

You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.

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