TruPos LLP Looking for IT Support Engineer at Sonipat, Haryana Full Time

Company Profile

We are a start-up in India focusing on EPOS technologies. Having established ourselves in Britain, We are taking a leap forward to ever-growing economy, India, to cater the needs for all types of Retail & Restaurant businesses.

Job Profile

This purpose of the role is to assist sites with the fault finding and repair of IT/EPOS equipment including but not limited to: PC’s, laptops, , monitors, printers and point of sales systems. This role is field based covering 30 kms radius around Sonepat.

Experience – No minimum experience required as training will be provided.

Key responsibilities

• Installation, configuration, and support of Desktop/EPOS kit.
• Connect and install client software for various networking platforms at various customer locations
• Troubleshoot a wide range of products in a software or hardware environment.
• Working independently and remotely
• Ability to follow documented procedures
• Adhere to safety precautions.
• Demonstrate strong problem-solving techniques with the ability to adapt and learn on the job.
• Develop, grow and maintain professional working relationships with all stakeholders, both internally and externally
• Provide good quality customer service at all times
• Complete documentation including Call reports and ensure they are returned with dedicated timeframe
• Work proactively to ensure SLA’s are met
• Any additional activity as directed by Senior Management.

Key Requirements/Skills

• Degree or Diploma in computer related field
• Have an excellent working knowledge of IT kit inclusive of but not limited to; Windows Operating systems, break fix and troubleshooting of Desktops, EPOS, Laptops, and Printers.
• (Desirable) – Manufacturer recognised accreditation’s, I.E. HP/IBM/Dell. Desktop, Laptop.
• Capable of working independently
• Excellent communication and customer service skills.
• Excellent Time management skills.
• Team Player – ability to work as part of the team to deliver operational excellence.
• Maintain excellent customer relationships.
• Background security check required – must be able to complete successfully

TruPos is an Equal Opportunities employer. We welcome people from all backgrounds irrespective of their age, race, gender, ethnicity and other preferences. We recognise that in order to be successful, we need to create an inclusive environment where everyone can realise their potential and succeed.

Job Types: Full-time, Regular / Permanent

Salary: From ₹20,000.00 per month

Education:

Work Location: One location